YOY Underwear — The First Layer

Returns & Exchanges

Last updated: 21 October 2025

We stand by the quality of every Edition. If something goes wrong, we make it right.

  • Defects/Damage: Email support@yoy.group within 14 days with photos.
  • Packaging: Items must be returned in original packaging if required.
  • Process: Replacements ship immediately or refunds are processed.

Authoritative policy lives on Shopify.